Maal mangwaya kuch aur tha, aaya kuch aur

Van darwaze par khari hai aur jo utar raha hai wo aap ne manga hi nahin tha. Faisla khare khare karein, dastakhat se pehle. Carton andar aa gaye aur bill par naam chala gaya, to ghalat cheez us ki ghalti nahin rehti, aap ka maal ban jati hai. Jawab sirf teen hain.

Van darwaze par, aur aap ke paas do minute

Mangal ki subah sawa nau baje. Shutter aadha khula hai, farsh abhi dhula hua hai, aur driver Bashir pehla carton kandhe par utha chuka hai. Aap ne paanch litre wale barah tin mangwaye the. Van se teen litre wale solah tin utar rahe hain.

Wo rukta nahin. Wohi jumla kehta hai jo har driver kehta hai. "Cheez wohi hai chacha, rate bhi wohi. Godown mein paanch litre wale khatam the."

Aap ke paas taqreeban do minute hain. Itni hi der mein wo aap ke paon aur van ke darwaze ke darmiyan cartonon ki deewar khari kar deta hai. Us ke baad wapas bhejne ka matlab hai dobara ladna, aur counter par teen gahak khare hon to aap dobara nahin ladwayenge.

Is liye faisla khare khare karna hai. Sawal yeh nahin ke badli hui cheez buri hai ya nahin. Bohat si badli hui cheezein theek hoti hain. Sawal is se tang hai: agar wo raat ko phone kar ke poochta, to kya aap yehi cheez, isi size mein, isi rate par mangwate? Jawab na hai, to van bahar khari hone se wo haan nahin ban jata.

Teen jawab, aur har ek ka sahi waqt

Aap wapas kar sakte hain aur maal van par charha sakte hain. Aap rakh sakte hain, magar rate wahin bill par badal kar. Ya aap poore rate par rakh sakte hain, kyunke yeh cheez aap waise bhi khareedte.

Teesra jawab sab se asaan hai aur sab se mehnga. Asaan is liye ke is mein koi baat nahin karni parti. Mehnga is liye ke ise aap thakan mein chunte hain, hisab laga kar nahin.

Chaar imtihan faisla kar dete hain. Fi cheez lagat kitni hai, line ka total nahin. Cheez kitna arsa chalti hai. Aap ka bazaar yeh size, yeh brand, yeh rang maangta bhi hai ya nahin. Aur aap ke jawab se supplier agli baar ke liye kya seekhta hai.

Darwaze par teen jawab, aur har ek ki qeemat

Yeh kab theek haiIs ki qeemat kya hai

Van par wapas bhej deinYeh kab theek haiFi cheez mehngi hai, kam chalti hai, ya aap ka bazaar wo size ya rang leta hi nahin.Is ki qeemat kya haiKuch din khali shelf, aur driver ko dobara ladna parta hai.

Wahin tay kiye gaye rate par rakh leinYeh kab theek haiBik jayegi, magar dheemi ya kam munafe par.Is ki qeemat kya haiDarwaze par do sakht minute, aur us ke bill par likhi hui tabdeeli.

Poore rate par rakh leinYeh kab theek haiYeh cheez isi rate par aap khud mangwate, aur utni hi tezi se bikti hai.Is ki qeemat kya haiAaj kuch nahin. Magar wo seekh leta hai ke order badalne par us ka kuch nahin jata.

Wo imtihan jo bhool jate hainYeh kab theek haiCheez kitna arsa chalti hai, aur aap ka paisa kitna arsa us mein phansa rehta hai.Is ki qeemat kya haiDheemi cheez sasti honi chahiye. Rate na gira to der ki qeemat aap ne di.

Chaaron laga lein to jawab khud saamne aa jata hai. Jo cheez fi kilo mehngi hai, saal ki jagah chaar mahine chalti hai, aur jis rang ko koi maangta nahin, wo teen imtihan haar chuki hai. Wo wapas jaigi, chahe driver thanda saans hi kyun na le. Aur jis cheez ka sirf ek aib hai ke bikri dheemi hai, wo kam rate par rakh lein: bik jayegi, bas aahista, aur dheemi cheez ka khareed rate kam hona chahiye.

Asli larai bill par hoti hai

Maal do minute ka jhagra hai. Bill agle do mahine ka jhagra hai.

Ek hi usool sab kuch sambhal leta hai. Bill par wohi likha ho jo van se utra, utni hi tadaad jitni utri, aur wohi rate jo tay hua. Order nahin. Har baar wala nahin. Jo is waqt aap ke farsh par khara hai.

Yeh usool tootay to nuqsan do baar hota hai: ek baar jab aap us maal ke paise dete hain jo aaya hi nahin, aur doosri baar hafton baad jab kamre mein sirf wohi bill hota hai jis par aap ke dastakhat hain.

Farz karein van se paanch line utrein aur teen theek hon

Tel, 5 litre ke 12 tin, Rs 1,650 ke hisab seRs 19,800

Chai, 250 gram ke 40 packet, Rs 260 ke hisab seRs 10,400

Sabun, 6 carton, Rs 1,140 ke hisab seRs 6,840

Surf: us ki apni company, mangwai hui brand ke Rs 340 x 24 par billRs 8,160

Besan ka order: 1 kilo ke 12 packet, Rs 400 ke hisab se (12 kilo)Rs 4,800

Besan jo aaya: 500 gram ke 20 packet, Rs 240 ke hisab se (10 kilo)Rs 4,800

Bill ka total waisa hi, 2 kilo besan kam aur ek anjaan brand andarRs 50,000

Un paanch mein se teen line saaf hain. Chauthi line mein brand badla aur rate wohi rakha, is liye total rupay tak durust hai jabke shelf par para dabba wo nahin jo gahak maangte hain. Paanchwin line sab ke saamne chhupi baithi hai: line ka total dono soorton mein Rs 4,800 hai, is liye nazar us par se guzar jati hai, aur aap ne chup chaap Rs 400 wali cheez Rs 480 fi kilo khareed li.

Is ka ilaj ek qalam aur tees second hai. Line kaat dein, jo aaya hai wo likhein, ginti likhein, rate likhein. Aap chhote dastakhat karein, driver bhi kare, aur us ki copy par bhi wohi nishan jayein. Agar wo apni copy par nishan lagane se inkar kare, to poori delivery ka jawab mil gaya. Udhaar par maal lene walon ke liye yeh aur bhi bhari hai, kyunke wohi bill us ke bahi khata mein aap ke page par charhta hai, aur supplier ka udhaar chukane ka poora nizam inhi do kagazon ke milne par khara hai.

Wo tabdeeliyan jo barabar lagti hain, hoti nahin

Teen shaklein baar baar aati hain, aur teenon aisi bani hain ke thaki hui nazar se nikal jayein.

Chhota packet, wohi carton rate. Ek kilo ki barah thailiyon wala carton aadhe kilo ki thailiyon wala ban jata hai aur carton ka rate wohi rehta hai. Yeh tabhi barabar hai jab ginti theek dogni ho, aur wo shaz hi hoti hai. Paanch sau gram ke bees packet das kilo bante hain, jabke paise aap ne barah kilo ke diye.

Wo qism jo koi maangta nahin. Wohi brand, wohi size, magar khushbu, zaiqa ya rang alag. Rate waqai wohi hota hai, is liye nuqsan mehsoos hi nahin hota. Phir wo para reh jata hai. Jis rang ko aap ka bazaar nahin khareedta wo maal nahin, shelf par khara paisa hai, aur na biknay wala maal isi tarah banta hai, ek ek maasoom si tabdeeli se.

Purani tareekh wala maal. Yeh sab se khamosh hai. Wohi cheez, wohi rate, magar apni umar mein teen mahine aage. Aaj kuch nahin jata, bechne ka arsa haath se nikal jata hai, jo baad mein rate girwata hai.

In mein se koi bhi dhoka nahin hai. Aksar godown se shuru hoti hain, jahan ek aadmi chhoti si parchi le kar chalees order bhar raha hai aur aap ka number ikkatees hai. Isi liye is ka jawab aadat hai, bahes nahin.

Driver khara ho aur aap ko na kehna ho

Jumeraat, sham chhe baje. Nadeem sabun ke chhe carton laya hai. Aap ne neeli khushbu wale mangwaye the, jo do din mein shelf se utar jate hain. Chaar carton peele hain.

Wo tameez se baat karta hai aur usay jaldi hai. Yehi do cheezein mil kar dukandar ko razi karti hain.

Driver ko jaldi ho to inkar kaise karein

1. 1Doosra carton utarne se pehle rok deinPehle carton ka label parh lein. Farsh par utra maal aadha dastakhat hai.
2. 2Ek chhote jumle mein keh dein"Do carton rakh raha hoon, chaar wapas." Lambi baat mol tol bulati hai.
3. 3Wajah apne gahakon ki batayein, us ki nahin"Mera bazaar narangi wala leta hai. Sabz para rahega."
4. 4Abhi supplier ko call karein, speaker par, us ke samneDriver ke jane ke baad wohi call sirf shikayat ban jati hai.
5. 5Bill ki dono copies theek karein, phir dastakhatKya aaya, kitna aaya, kis rate par. Dono kagazon par aap ke aur us ke dastakhat.

Jumle chhote rakhein. "Do carton rakh raha hoon, chaar wapas." Na taqreer, na godown ki shikayat. Lambi baat mol tol ko bulati hai, chhoti baat use band kar deti hai.

Wajah apne gahakon ki batayein, us ki kabhi nahin. "Mera bazaar neeli khushbu leta hai. Peela para rahega." Wo aap ke gahakon se bahes nahin kar sakta. Us ki company ke baare mein aap ki rai par wo shaam tak bahes kar sakta hai.

Phir maamla khatam karein. Supplier ko usi waqt call karein, speaker par, driver ke saamne. "Rustam sahib, Nadeem yahan khara hai. Chaar carton peele hain aur maine neele mangwaye the. Do rakh loon aur chaar bhej doon, ya saare chhe wapas lenge?" Rustam sahib bees second mein jawab de deta hai, driver apne kaanon se sun leta hai, aur koi apni alag kahani le kar ghar nahin jata.

Driver ke jane ke baad wohi call sirf shikayat hai. Us ke saamne wohi call faisla hai.

Jo supplier har baar yehi karta hai

Ek ghalat delivery godown ki ghalti hai. Chauthi ghalat delivery ek tareeqa hai, aur is ka ilaj alag hai.

Order likh kar parh kar sunayein. Har order, wo chhota sa bhi jo aap darwaze mein khare khare de dete hain. Size, ginti, brand, qism, rate, phir total. Bohat si tabdeeliyan wahin khatam ho jati hain, kyunke doosri taraf khare aadmi ko ab badalne se pehle zaban se "nahin" kehna parta hai.

Order size aur qism se dein, cheez ke naam se kabhi nahin. "Chhe surf" ek dawat hai. "Chhe carton, ek kilo ke packet, chaubees fi carton, neela wala" dawat nahin hai. Dhundla order supplier ko yeh haq deta hai ke wo aap ki jagah chun le, aur wo wohi chunta hai jo godown mein sab se bhaari para hai.

Phir rukh dekhein. Waqai ki ghaltiyan dono taraf jhukti hain. Agar chhe mahine se har tabdeeli chhoti, purani ya fi cheez mehngi hi rahi hai, to yeh masroof godown nahin hai. Ek baar sadgi se keh dein, aur doosre supplier ke saath line baantna shuru karein. Usay chhorna zaroori nahin, magar jo maal us se nahin bikta us ka wahid thikana aap na rahein, aur ek supplier ya kai supplier ka faisla isi ke neeche hai.

Jo ghalat maal aap ne rakh liya

Kuch maal aap rakh hi lenge, aur yeh theek faisla ho sakta hai. Kharab yeh hota hai ke rakhne ke baad usay aam maal samajh liya jaye.

Rate us lagat par lagayein jo waqai lagi. Agar aadhe kilo ke packet Rs 480 fi kilo pare hain, to unhein wo shelf rate nahin milega jo Rs 400 wale maal ko milta tha. Ya to qeemat oopar jaye ya munafa neeche aaye, aur yeh aap soch kar chunein. Yahin dukan mein rate lagane ki baat kitabi nahin rehti.

Isay aisi jagah dein jahan log dekh sakein. Peechli shelf par dhakela hua ajeeb maal wo maal hai jise aap khud bechne se inkar kar chuke hain. Do hafte counter ke saamne, usi cheez ke bagal mein jis ke liye log andar aate hain.

Aur marker se carton par ek tareekh likh dein. Chhe hafte, aath hafte, jo cheez ke laiq ho. Us tareekh ke baad yeh naya maal nahin rehta, safai ka masla ban jata hai, aur safai ke masle ko kam rate aur darwaze ke paas jagah milti hai.

Record yeh kaam asaan kar deta hai. Jab dono size ek hi product ke neeche qism ban kar rehte hain, to size ki tabdeeli apni alag line ban kar dikhti hai, kisi total mein chhup nahin jati, aur khareed rate usi cheez par lagta hai jo waqai aayi. Wasoolo har supplier ko us ka apna page bhi deta hai, to us ne kya diya aur kitna baqi hai, dono agla order dete waqt saamne hote hain. Is se koi faisla khud nahin ho jata. Bas agla jhagra chhota ho jata hai, kyunke kagaz pehle se aap ke haath mein hai.

Aam sawalat

Driver kehta hai wo maal van par wapas nahin le ja sakta. Kya yeh sach hai?

Kabhi yeh us ki company ka usool hota hai, kabhi bas usay asaan lagta hai. Dono soorton mein yeh aap ka masla nahin. Sadgi se keh dein ke jo cheez maine mangwai hi nahin us par dastakhat nahin karunga, aur usay apne daftar call karne ko kahein. Bina dastakhat ke chhora hua maal ab bhi us ka hai.

Mujhe pata chalne se pehle wo sab kuch utaar chuka hai. Ab kya karun?

Kagaz us ke jane se pehle theek karein. Jo ghalat hai us ki ginti karein, bill ki dono copies par nishan lagayein, aur us ke dastakhat wali copy ki tasveer le lein. Theek shuda bill ke saath para maal aur saaf bill ke saath para maal do bilkul alag baatein hain.

Paanch mein se ek line ghalat ho to kya poori delivery rokna banta hai?

Aap poori delivery nahin rok rahe, sirf ek line rok rahe hain. Jo chaar theek hain wo rakh lein, jo ghalat hai wo wapas karein, aur bill par wohi line durust karein. Sab kuch ya kuch bhi nahin wali soch se dukandar sab kuch rakh baithte hain.

Badli hui cheez ka rate aur size waqai wohi hai. Phir bhi shor machaun?

Shor nahin, magar likhna zaroori hai. Bill par asal brand likh dein taake record wohi dikhaye jo shelf par para hai. Do mahine baad jab koi gahak poochega ke packet alag kyun lag raha hai, aap ko pata hoga kaunsi delivery ise laayi thi.

Agle order par yeh dobara na ho, is ke liye kya karun?

Phone rakhne se pehle order parh kar sunayein, aur size aur qism order mein hi daal dein, cheez ke naam par na chhorein. Phir us baat ke baad wali pehli delivery dhyan se dekhein, kyunke wohi batati hai ke us ne suna ya nahin.

Wo ghalat maal rakhne ke badle thora rate kam karta hai. Yeh sauda theek hai?

Theek ho sakta hai, agar hisab lagaya gaya ho aur sirf mehsoos na kiya gaya ho. Poochein ke us kami ke baad fi cheez lagat kya banti hai, aur kya yeh utni tezi se bikti hai jitni mangwai hui cheez. Dheemi cheez sasti honi chahiye, kyunke aap ka paisa us mein zyada arsa rukta hai. Agar kam kiya hua rate bill par nahin aata, to sauda hai hi nahin.