MaslahCustomer
Jo customer sirf aap se hi baat karta hai
Ek udhaar customer mulazim se na likhwata, na saman leta, na paisa deta hai. Woh aisa kyun karta hai, aur teen chakkaron mein woh mulazim tak kaise aaye.
Aap se mulazim tak teen chakkaron ka pul
- 1Usay likhi hui parchi deinBharose wala rakh leta hai. Gawah se bachne wala haath se tal deta hai.
- 2Mulazim ka taaruf naam le kar, uske saamne karayeinEk dafa, dono ke saamne. "Jab main na hoon, yeh main hoon."
- 3Chhota hissa mulazim kare, aap khare raheinWoh saman nikale, aap likhein. Agle chakkar woh likhe, aap dekhein.
- 4Mulazim ko apne number deinPoora balance, wohi rate list, udhaar ki hadd rupay mein.
- 5Mulazim likhta hai, faisla aap kaLikhna sab ka kaam hai. Udhaar ka faisla kabhi aap se nahin jata.
Kuch customer aap ke mulazim se saman nahin lete. Woh aap ka intezar karte hain, ya wapas chale jate hain. Hal yeh nahin ke usay zabardasti mulazim ke hawale kar dein. Pehle jaanein woh mana kyun karta hai, phir teen chakkaron mein usay pul ke us paar le jayein: mulazim likhe, udhaar ka faisla aap ka rahe.
Counter ke peeche se yeh kaisa lagta hai, aur kya kharch karata hai
Dopeher dedh baje Shakeel apni karyana dukan par ek customer ko daal tol kar de raha hai jab Master Yousuf andar aate hain. Mulazim Asif farigh hai. "Ji, kya chahiye?" Master Yousuf usay dekhte hi nahin. Shakeel ko dekhte hain, sar hilate hain, counter ke doosre kone par khare ho jate hain. "Main rukta hoon."
Shakeel farigh ho kar khud un ki taraf aata hai aur chawal, oil aur chai khud uthata hai. Entry khud likhta hai, naya total khud bolta hai. Asif chhe minute se khara hai aur uske paas karne ko kuch nahin.
Yeh naram shakal hai. Sakht shakal woh phone hai jo jumme ki dopeher aap ke ghar bajta hai: "Aap ka larka cement nahin de raha. Usay bolo theek hai." Cash customer ho to yeh sirf takleef hai. Udhaar customer ho to yeh aap ki dukan par tala hai. Na woh kisi aur se entry likhwata hai, na kisi aur ke haath se saman leta hai, na kisi aur ko paisa deta hai. Aap bank tak nahin ja sakte ke aap ka ek acha customer khara reh jayega.
Jo sale ruk gayi woh aksar chali gayi, kyunke jo cheez usay aaj chahiye thi woh aaj hi saath wali dukan se le gaya. Aur jo dukan malik ke bagair ek ghanta nahin chal sakti, us ke paas mulazim nahin hai. Tamashai hai.
Ek customer, ek mahina, hisab ke saath
Sirf ek misal hai. Inhi lines mein apne customer ka haftawar saman, uske chakkar aur apna margin dalein.
Farz karein Master Yousuf hafte mein taqreeban Rs 2,400 ka saman udhaar par lete hain, hafte mein teen dafa aate hain, aur har dafa aap bees minute ruk jate hain: mahine ke chaar ghante, ek bande ke liye. Us mahine ki woh do dopeherein bhi jorein jab aap bank par the aur woh saamne wali dukan se le gaye, to ek customer aap ko Rs 432 ka nafa aur chaar ghante kha gaya, jaisa figure mein hai. Aise teen hon to aap ki dopeherein aap ki nahin rahtin.
Woh aisa kyun karta hai, sach sach
Kuch bhi theek karne se pehle us ke saath insaf karein. Aadmi mulazim ko chaar wajah se mana karta hai, aur un mein sirf ek buri nishani hai.
Pehli wajah saalon ka bharosa hai. Woh aap se tab se le raha hai jab mulazim paida bhi nahin hua tha. Mulazim uske liye qalam wala ajnabi hai. Yeh wafadari hai, chahe mehngi pare.
Doosri wajah alag rate ka dar hai. Usay lagta hai mulazim poora rate lagayega jahan aap apna rate lagate. Kabhi woh sahi hota hai, kyunke kisi ne mulazim ko bataya hi nahin ke Master Yousuf oil kis rate par lete hain.
Teesri wajah parda hai. Woh nahin chahta ke doosri gali ka bees saal ka larka jaane ke us par aap ke Rs 14,000 hain.
Chauthi wajah woh hai jo jaldi pakarni chahiye. Sirf aap se lena us ka tareeqa hai shartein dheeli rakhne ka: na parchi, na total dobara suna jaye, na doosri nazar. Jab woh kehta hai "woh to chukta ho gaya tha," aap aadha maan lete hain kyunke aap ko bhi yaad nahin. Jo mulazim sab likhta hai woh gawah hai, aur gawah hi woh nahin chahta.
Teen bande sabr ke haqdar hain. Chauthe ko likha hua record dukan ke har bande se zyada chahiye.
Bharosa ya gawah se bachna: parchi ka imtihan
Aap kisi se pooch nahin sakte ke woh chaar mein se kaun sa hai. Aap dekh sakte hain ke likhi parchi par woh kya karta hai.
Agli dafa entry hamesha ki tarah likhein, phir ek parchi par tareekh, saman, aaj ki raqam aur naya total likh kar aage karein. "Yeh rakh lein, aap ke paas bhi rahe."
Jo banda aap par bharosa karta hai woh parchi tehh kar ke jeb mein rakh leta hai. Usne number par kabhi shak kiya hi nahin tha. Jo gawah se bach raha hai woh khamosh ho jata hai, parchi haath se tal deta hai, kehta hai "kya zaroorat hai, itne saal ho gaye," aur agli dafa thora thanda aata hai.
Do bande jo counter par ek hi baat kehte hain
Balance ke saath bhi yehi karein. Likhte waqt oonchi awaz mein bolein: "Aaj Rs 1,850, to total Rs 6,300." Pehla banda kehta hai, "Haan, itna hi hoga." Doosra baat badal deta hai. Do teen chakkar, aur aap jaan jayenge.
Agar woh gawah se bachne wala nikle to usay nikalna hal nahin. Us ke saath bilkul seedhe aur pakke ho jayein: har dafa parchi, har dafa total oonchi awaz mein, aur aisa likha hua balance jis par baad mein jhagra na ho sake.
Deewar nahin, pul banayein
Dukandar aksar ya hamesha usay khud hi saman dete rehte hain, ya ek bure din keh dete hain ke mulazim se lo warna kahin aur jao. Pehle mein aap bandhe rehte hain; doosre mein saalon ka customer chala jata hai. Is ki jagah pul banayein, ek ek takhta laga kar.
Subah das baje Nadeem apni kapre ki dukan par hai jab Ghulam Rasool andar aate hain, jo bazaar mein darzi hain aur har hafte udhaar par than le jate hain. Nadeem mulazim ko paas bulata hai. "Rasool, yeh Waseem hai. Chaar mahine se mere saath hai. Aap ka rate jaanta hai, aap ka khata dekh sakta hai. Jab main na hoon, yeh main hoon." Dono ke saamne, naam le kar, ek dafa. Phir hamesha ki tarah khud than nikalta hai.
Doosra chakkar: "Waseem, Rasool ko lawn ka than nikalo, main likhta hoon." Waseem than nikalta hai; Nadeem likhta hai, total oonchi awaz mein bolta hai, parchi deta hai. Teesra chakkar: "Waseem, likho, main dekh raha hoon." Waseem likhta hai, total parh kar sunata hai, Nadeem sar hilata hai. Ghulam Rasool ne mulazim ko poora kaam karte dekh liya, aur gawah unka dukandar tha. Chauthi dafa aap bank par ho sakte hain.
Dekhein Nadeem ne kya nahin kaha: "Ab aap ko isi se lena hoga." Usne customer ko mulazim ke saath tab tak akela nahin chhora jab tak customer ne mulazim ko sahi kaam karte dekh na liya. Teen chakkaron ka kaam, ek din ka nahin, aur kisi ke liye chhe chakkar.
Yehi dheema handover mulazim rakhne ko faide ka kaam banata hai, aur jab mulazim apna banda ho, bahar ka na ho to aur zaroori ho jata hai.
Hawale karne se pehle kya sach hona chahiye
Ghulam Rasool is liye badle ke mulazim ne jo kiya woh bilkul wohi tha jo Nadeem karta. Teen cheezein pehle sach honi chahiye; ek bhi kam ho to customer hafte ke andar mehsoos kar lega.
Mulazim ko theek balance nazar aana chahiye. "Koi Rs 6,000 honge" nahin. Aaj tak ka poora number. Agar woh kahe, "Main pooch kar batata hoon," to customer ko pata chal gaya ke us ke khate ka asal ikhtiyar kis ke paas hai.
Mulazim ke paas wohi rate list honi chahiye jo aap ke paas hai, is bande ka khaas rate bhi. Oil par aap se Rs 20 zyada lagaye to doosri wajah ka dar sach ho gaya.
Mulazim ko pata hona chahiye ke bina pooche kitna udhaar de sakta hai aur kis baat par aap ko phone karna hai. Lakeer rupay mein kheenchein, andaze mein nahin. "List ke kisi bhi bande ko balance ke upar Rs 3,000 tak. Us se zyada, ya koi naya banda, to mujhe phone."
Usay mulazim ke paas chhorne se pehle
- Mulazim ko is customer ka aaj tak ka poora balance nazar aata hai
- Mulazim ke paas wohi rate list hai jo aap ki hai, is bande ka khaas rate bhi
- Udhaar ki hadd rupay mein likhi hai: bina phone ke kitna barha sakta hai
- Mulazim ko pata hai kis baat par aap ko phone karna hai
- Customer mulazim se naam le kar mil chuka hai, aap ke saamne
- Customer ne mulazim ko aap ki nigrani mein ek entry likhte dekh liya hai
- Har entry ke saath likhi parchi jati hai, chahe koi bhi likhe
Yeh likh dein aur ek dafa mulazim ke saath dohra lein. Yehi tareeqa ek khate mein do haathon ko do alag total banne se rokta hai, aur yehi purane customer ko purana rakhta hai jab woh counter par naya chehra dekhta hai.
Mulazim likhta hai, faisla aap karte hain
Ek qaida dono ko bachata hai; dono ko ek hi lafzon mein sunayein. Mulazim udhaar ka faisla kabhi nahin karta. Woh sirf likhta hai.
Likhna yeh hai: is bande ne aaj yeh saman liya, itne ka, aur naya total yeh hai. Jo counter par khara hai usi ko karna chahiye. Faisla yeh hai: jis par pehle se Rs 14,000 hain woh Rs 4,000 aur le sakta hai ya nahin, ya aadha aaj aur aadha jumme ko manzoor hai ya nahin. Faisla aap ka rehta hai.
Yehi qaida chauthe qisam ke bande ko rakhne ke qabil banata hai: likhne se uski dheeli shartein kas jati hain aur kisi ko usay mana nahin karna parta. Yehi qaida mulazim ko bhi bachata hai. Usne Ghulam Rasool ko kabhi mana nahin kiya; usne sirf likha aur kaha, "Main malik se pooch leta hoon." Dabao aap par aata hai, phone call ki shakal mein, counter par tamashe ki shakal mein nahin.
Mulazim ko wohi number dein jo aap ke paas hain
Upar ka sab kuch kaghaz ke khate aur parchi ki copy se ho jata hai. Behtar tab hota hai jab aap aur mulazim ek hi safha do jagahon se dekh rahe hon.
Wasoolo mein team member aur permissions isi ke liye hain. Mulazim ke liye aam setting yeh hai: kisi bhi purane khate par sale ya wasooli likh sakta hai, magar naya udhaar manzoor nahin kar sakta. Woh likhta hai, aap faisla karte hain, aur lakeer app khud rakhti hai.
Har entry par likhne wale ka naam hota hai, to jab Master Yousuf kahein, "Maine woh liya hi nahin," aap dekh lete hain ke jumeraat shaam sarhe paanch baje Asif ne likha tha. Balance aap ke phone aur mulazim ke phone par ek hi number hai, to "pooch kar batata hoon" khatam. Aur customer ke haath mein us ke apne khate ki PDF statement di ja sakti hai, jo "yeh mujh se alag rate lega" wale dar ko khatam karti hai, kyunke rate chhapa hua hai. Wasoolo 100% free download hai.
Aaj se apna digital khata shuru karein
Shuru karna free hai. Offline bhi chalta hai. English, Roman Urdu aur Hinglish. Aap ke customers ki app hamesha free.
Aam sawalat
Agar taaruf ke baad bhi woh har dafa mulazim ko mana kare to?
Khud dete rahein, magar mulazim ko beech mein rakhein: saman nikalna, thaila bharna, total oonchi awaz mein parhna. Bohat se log tab naram ho jate hain jab mulazim das dafa un ke saamne sahi kaam kar chuka ho. Phir bhi mana kare to parchi ka imtihan wajah bata dega.
Woh kehta hai mulazim ne alag rate lagaya. Ab kya karun?
Check karein. Mulazim ghalat tha to customer ke saamne entry theek karein aur keh dein. Sahi tha to rate list aur entry saath rakh kar dikhayein. Phir mulazim ko wohi likhe rate dein jo aap lagate hain.
Kya mulazim ko udhaar dene ki ijazat honi bhi chahiye?
Purane customer ko us hadd tak likhne ki ijazat, jo aap ne rupay mein tay ki hai. Naya khata kholna ya us hadd se aage barhna aap ko phone kiye bagair kabhi nahin. Likhna uska; faisla aap ka.
Customer nahin chahta ke mulazim uska balance jaane. Phir?
Usay batayein ke mulazim number dekhta hai magar doosron ke saamne kabhi bolta nahin, aur parchi sirf uske haath mein jati hai. Jo sharminda hai woh maan lega. Jo phir bhi mana kare woh parda nahin chahta, gawah nahin chahta.
Dukan par main akela hoon. Yeh sab mujh par lagta hai?
Parchi ka imtihan lagta hai. Jo customer sirf aap se lena chahta hai woh likhe record se bhi bach raha ho sakta hai, aur woh record sirf aap de sakte hain. Parchi aur oonchi awaz wala total aaj se shuru karein.
Kya Wasoolo mulazim ko sale likhne de aur udhaar manzoor karne se rok sakta hai?
Ji haan. Permissions kaam ke hisab se lagti hain, to mulazim purane khaton par entry likh sakta hai jabke naya udhaar manzoor karna aap ke paas rehta hai. Har entry par likhne wale ka naam hota hai, aur jo balance woh dekhta hai wohi aap dekhte hain.
Aisa customer hai aur mulazim usay saman nahin de pata? Hamein batayein woh counter par kya karta hai, hum mulazim ki permissions us ke hisab se lagane mein madad karenge.