Doosra dukandar customer ka hisab poochhe to

Customer ka baqaya us ka apna maamla hai. Us ke bare mein aap ka tajurba aap ka apna hai. Is liye raqam kabhi na batayein, aur yeh bhi na kahein ke mujhe kuch pata nahin. Saath wale dukandar ko sirf itna batayein ke us ne aap ko kaise diya. Itna hi kaafi hota hai.

Raqam woh cheez hai jo wapas nahin aati

Subah ke sawa gyarah baje, gahak kam. Do dukan chhor kar jo medical store hai, us ka malik chal kar aata hai, counter par jhuk kar dheere se poochhta hai, taake rack ke paas khare bacchon ko sunai na de. "Naeem. Aap ko paisa deta hai?"

Wajah samajh aa jati hai. Naeem ne us se khata kholne ki baat ki hai aur woh aaj hi faisla karna chahta hai. Use ek sachcha jumla chahiye kisi aise se jo pehle azma chuka ho.

Yahan aksar dukandar do mein se ek ghalti karte hain. Kuch sab kuch bata dete hain: raqam, kitne mahine se khari hai, aakhri baar kya le gaya. Kuch bilkul akar jate hain, ek lafz nahin bolte, jo khud ek jawab hai aur kisi ke kaam nahin aata.

Raqam wohi hissa hai jo wapas nahin le sakte. "Rs 34,000" munh se nikla aur aap ka na raha. Gali mein chalta hai, har zubaan par barhta hai, aur kisi shaam khud Naeem tak aisi shakal mein pahunchta hai jo aap ne kahi hi nahin thi. Nateeja: aap ka customer gaya, aur us ka maal dene wala bhi.

Zara sochein ke ek baqaya kya kholta hai. Ghar mein kya kharida jata hai, mahine ka kharcha kitna hai, aur banda tangi mein hai ya nahin. Yeh us ki zindagi hai, us ka credit nahin.

Aap ka tajurba aap ki apni cheez hai

Ek jumla saara masla hal kar deta hai. Us ka baqaya us ka hai. Us ke bare mein aap ka tajurba aap ka hai.

Agar Naeem ne har baar teen hafte late paisa diya, to yeh us ka koi bhed nahin. Yeh aap ki dukan, aap ke paise aur aap ke intezar ki haqiqat hai. Aap ne khud jhela hai. Aap ise keh sakte hain.

To sachche jawab kuch aise bante hain. "Deta hai, magar hamesha der se." "Do saal se hai, kabhi masla nahin hua." "Main ne garmiyon mein maal dena band kar diya tha." In sab mein sachai bhi hai, faida bhi, aur koi raqam nahin.

Chaar jawab, jin mein koi number nahin

Apna jawab chaar shaklon mein se ek ke andar rakhein, phir mauqe par sochna hi nahin parega.

Waqt par deta hai. Der se deta hai magar deta zaroor hai. Ab dena band kar chuka hai. Main ab use udhaar nahin deta.

Bas yehi poori zubaan hai. "Der se deta hai magar deta hai" inkar nahin, tareekhon ka ishara hai, aur samajhdar banda phir bhi khata khol lega, bas had neechi rakhega. "Dena band kar chuka hai" laal batti hai.

Ek tafseel aur barha sakte hain, magar sirf woh jo aap ke apne faisle ki ho. "Naye maal par main cash leta hoon." Yeh mehfooz hai kyunki aap yeh Naeem ke saamne bhi isi lehje mein keh sakte hain.

Aur yehi asal kasauti hai, is ke ilawa kisi qaide ki zaroorat nahin. Customer ke bare mein aisi koi baat na kahein jo us ke saamne isi tarah na keh sakein.

Achhe naam par bhi utna hi bolein

Yeh woh hissa hai jise log chhorte hain, aur yeh loose baat se zyada nuqsan karta hai.

Farz karein aap sirf tab bolte hain jab naam bura ho. Teen aadmiyon par chup ho jate hain aur samajhte hain ke raaz rakh liya. Rakha nahin. Ek mahine mein gali aap ki khamoshi parhna seekh leti hai, aur wohi khamoshi un teenon ka naam le leti hai. Ruk jana bhi jawab hai. Kandha uchakna bhi.

Is liye har naam par ek jaisa bolein. Wohi do second, wohi chaar shaklein, aur achhe naam ko us ka lafz zubaan se dein. "Bilal? Do saal se hai, kabhi masla nahin, be-fikar ho kar dein." Is par kharch kuch nahin, Bilal ka din asaan ho jata hai, aur kisi doosre par aap ka halka jawab phir khaas maani nahin rakhta.

Phir yehi doosron se bhi maangein, ehsan ki tarah nahin, aadat ki tarah. Jis dukandar ka jawab seedha ho, use seedhe jawab wapas milte hain.

Jab poochhne wala dukandar hi na ho

Kabhi poochhne wala makan malik hota hai jo kirayedar rakhne se pehle tasalli chahta hai. Kabhi rishte ki baat karne wale. Kabhi koi jo use naukri dene wala hai. Kabhi ajnabi jo kehta hai ke woh us ka dost hai.

Usool wohi rehta hai, magar jawab chhota ho jata hai. Dukandar ke paas poochhne ki asli karobari wajah hoti hai aur woh aap ka jumla apne paise ke faisle mein lagata hai. Baqi kisi ke paas yeh wajah nahin.

Raat ke paune aath baje, shutter aadha gira hua, darwaze ke paas achhe kapron wala ek shakhs. Woh bazaar ke peechhe wale flats ka malik hai. "Sajid ne mujh se kamra liya hai. Aap se saman leta hai. Paise ka theek hai?" Dil chahta hai ke sanjeeda aadmi ke kaam aayein. Mat aayein.

Karobar se bahar ke har shakhs ke liye sahi jawab garmjoshi wala aur khali hota hai. "Mujh se saman leta hai, bas itna hi jaanta hoon." Na tauheen hui, na jhoot bola gaya, aur na kisi ka niji maamla us mez par gaya jahan khane par dohraya jayega.

Jawab dene se pehle do second ki jaanch

• Kya main yehi baat isi tarah customer ke samne bhi keh deta?
• Jo main kehne laga hoon, woh meri dukan ki baat hai ya us ke ghar ki?
• Mere jumle mein kahin koi raqam to nahin aa rahi?
• Poochhne wala kya dukandar hai jis ka apna paisa daanv par hai?
• Main ek shakhs se baat kar raha hoon ya poori mehfil se?
• Jo customer bilkul theek deta hai, us ke liye bhi yehi do second nikalta?

Aise ajnabi se khaas hoshiyar rahein jo pehle se bohat kuch jaanta lagta ho. "Suna hai us par yahan achhi khasi raqam hai" tasdeeq ki talash hai, aur aap ka sirf sar hilana bhi wohi hai jo raqam batana hai.

Inkar aisa ke burai bhi na ho

Dukandar raqam is dar se bolta hai ke inkar bad-tameezi na lage. Yeh dar ghalat hai, kyunki achha inkar ulta aap ka qad barha deta hai.

Kya keh sakte hain, aur kya kabhi nahin

✓Yeh keh sakte hain

• "Deta hai, magar hamesha der se."
• "Do saal se hai, kabhi masla nahin hua."
• "Main ne us ko maal dena band kar diya hai."
• "Ab main us ko sirf thori thori raqam deta hoon."
• "Aap ka baqaya bhi main kisi ko na batata."

✕Yeh kabhi na kahein

• "Us par mere Rs 34,000 hain."
• "Us ne fridge qist par liya tha, do qisten di hain."
• "Us ke ghar ka yahan ka kharcha Rs 40,000 mahana hai."
• "Us ka bhai bekaar ho gaya hai, asal baat yeh hai."
• Bilkul khamoshi, aur saath mein lambi bhari nazar.

Aisa jumla istemal karein jo poochhne wale ko aap ke saath khara kar de. "Aap ka baqaya bhi main kisi ko na batata." Halke se muskura kar seedha keh dein. Woh bahas nahin kar sakta, kyunki woh khud bhi nahin chahega ke gali ko pata ho ke us par kitna khara hai. Ek jumle mein inkar bhi ho gaya, wajah bhi, aur yeh bhi ke aap ke paas woh mehfooz hai.

Phir foran kaam ki baat par aa jayein, kyunki akela inkar darwaza band karne jaisa lagta hai. "Magar itna zaroor bataunga, der se deta hai, shuru mein raqam chhoti rakhna." Inkar aur madad ek hi saans mein.

Ek shakal aur yaad rakhein. Jab chai ke khokhe par dukandar mil kar kisi naam par baat karne lagein, wahan se hat jayein. Ek se ek, dheere se poochhna aam karobari baat hai. Chaar log ek mez par committee ban jate hain, aur committee niji maamla mohalle ki khabar bana deti hai, jo laut kar usi ke kaan tak pahunchti hai. Apna jumla ek hi shakhs se kahein, alag ho kar.

Ek sachche sawal ki qeemat

Ab woh pehlu jo aap ke galle mein paisa daalta hai, kyunki yeh sirf akhlaq ki baat nahin.

Farz karein ek hi naam ek bazaar ki chaar dukanon par khamoshi se baqaya rakhta hai. Parchoon wala, medical store, kapre wala aur mobile wala. Har ek ka Rs 12,000 se Rs 18,000 ke darmiyan, aur kisi ko baqi teen ka pata nahin. Har ek samajhta hai ke bas wohi hai, aur mutmain rehta hai, kyunki apna number chhota lagta hai.

Ek naam, chaar dukanein, aur kisi ko khabar nahin

Parchoon ki dukan, khara baqayaRs 15,000

Medical store, khara baqayaRs 12,000

Kapre ki dukan, khara baqayaRs 18,000

Mobile ki dukan, khara baqayaRs 14,000

Bina poochhe aap jitna deteRs 22,000

Do chhote sawal ke baad aap ne jitna diyaRs 6,000

Jo khatra aap ne apne counter se door rakhaRs 16,000

Yeh sirf ek misal hai, kisi asli dukan ya asli customer ke bare mein dawa nahin. Baat yeh hai ke kisi ne baqaya nahin bataya, phir bhi paanchwe dukandar ko itna pata chal gaya ke apni had kam kar le.

Ab paanchwe aap hain. Woh Rs 22,000 ka maal maangta hai, mahine ke aakhir mein dene ke wade par. Bina kuch poochhe aap de dete hain, kyunki saal bhar purane customer ke liye Rs 22,000 bara nahin lagta.

Ya phir aap ninanwe second lagate hain. Do aise dukandaron se poochh lete hain jin par bharosa hai. Ek kehta hai "der se deta hai." Doosra kehta hai "main ne band kar diya." Us ke baqaye ka ek rupya bhi pata nahin chalta. Aap Rs 22,000 ki jagah Rs 6,000 dete hain aur keh dete hain ke baqi tab milega jab yeh clear ho jaye.

Us sawal ki qeemat Rs 16,000 ke khatre ke barabar thi, aur kisi ka parda bhi nahin utha.

Jawab ko apni had badalne dein, apna lehja nahin. "Do dukanein kehti hain ke sust hai" ka jawab kam had aur chhoti tareekh hai, bari cheez par shayad zamin ka mutalba, aur chehre par wohi apnaiyat. Bazaar ki khabar sirf yeh tay kare ke aap kitna udhaar bahar rakhein, is se aage kuch nahin.

Jawab record se dein, mood se nahin

Ek jaal aur baqi hai, aap ke apne zehan ke andar. Agar yaad hi nahin ke kis ne kaise paisa diya, to jawab tabiyat se nikalta hai. Woh March mein ooncha bola tha, is liye bura hai. Woh meethi baat karta hai, is liye theek hai. Dono ghalat hain aur dono utni hi door jate hain.

Likha hua record yeh masla second mein hal kar deta hai. Jab customer ke safhe par har entry aur har adaigi apni tareekh ke saath ho, to chaar mahine ek nazar mein saaf dikh jate hain: diya, gyarah din late, diya, nau din late, diya. Ab aap keh sakte hain "deta hai, magar der se", aur aap ko pata hai ke yeh bilkul theek hai. Wasoolo har naam ke liye yehi safha rakhta hai. App 100% FREE to download hai, is liye seedhe jawab ka kharcha sirf parhne ka waqt hai.

Yehi record raqam ko doosri taraf se bhi bachata hai. Agar counter par aap ka mulazim baithta hai, to Wasoolo mein aap use entry likhne ki ijazat de sakte hain magar kisi ka baqaya kholne ya parh kar sunane ki nahin. Sab se zyada baat isi jagah se bahar jati hai: malik zyada nahin bolta, counter par khara larka woh jawab de deta hai jo us ka kaam hi nahin tha. Aur jab ek hi khate mein do log likhte hon, to record dikha deta hai ke kis ne kya likha, taake ghalat number jhagre ki shakal na le. Agar kabhi customer kahe ke woh paisa de chuka hai, to tareekh wali line baat wahin khatam kar deti hai.

Baat seedhi rakhein. Us ka number aap ke paas rehta hai. Aap ka tajurba khul kar bahar jata hai, achhe naam par utna hi jitna bure par, ek waqt mein ek shakhs se, aur koi aisa jumla kabhi nahin jo us ke saamne na keh sakein.

Aam sawalat

Ek dukandar ne mujhe apne customer ka poora baqaya bata diya. Kya main bhi aisa hi karoon?

Nahin. Us ki ghalti se yeh sahi nahin ho jata, aur naqal se sirf aadat phailti hai. Us ko apna tajurba chaar lafzon mein dein. Jo dukandar kabhi raqam nahin batata, log us ki izzat karte hain, kyunki woh samajh jate hain ke un ke apne naam bhi wahan mehfooz hain.

Agar customer khud kahe ke main doosri dukan par us ki achhi baat karoon?

Zaroor karein, khushi se. Us ki apni ijazat sab kuch badal deti hai, aur jis ne khatra utha kar dekha ho us ka achha lafz asli cheez hai. Phir bhi sachai ke andar rahein: batayein ke us ne kaise diya, yeh nahin ke kitna kharida.

Kisi ne poocha aur main ne bina soche raqam bata di. Ab kya karoon?

Us ke peechhe na bhagein, aur pehle jumle ko naram karne ke liye doosra jumla na jorein. Us shakhs se saaf keh dein ke mujhe yeh nahin batana chahiye tha, apne paas hi rakhein. Aksar log rakh lete hain. Phir apna usool tay kar lein.

Kya phone message par jawab dena mehfooz hai?

Aamne saamne behtar hai. Zubani jumla wahin rehta hai jahan kaha gaya. Likha hua ek second mein bees logon tak, aur khud customer tak, pahunch jata hai. Phone par sirf apni chaar shaklon mein rahein aur raqam kabhi type na karein.

Poochhne wala mera supplier hai, dukandar nahin. Kya usool wohi hai?

Bilkul wohi. Aap ke supplier ka aap ke customer se koi lena dena nahin, is liye us ko kuch jaanne ki wajah bhi nahin. Use khali wala jawab dein. Us ke paas jo aap ka apna baqaya hai woh alag maamla hai, aur wahan aap khud bhi yehi parda chahenge.

Do dukanein kehti hain ke naam bura hai, magar mere saath woh saalon se theek hai. Kis ki baat maanoon?

Apni, us ke apne record par, un ki baat ka thora asar le kar. Maal dete rahein, magar baqaya us had se aage na barhne dein jo aap aaram se bhool sakein, aur tareekhein chhoti kar dein. Tangi pehle bahar ki dukanon tak pahunchti hai, aur us dukan tak aakhir mein jise banda sab se zyada bachana chahta hai.