MaslahCustomer
Jo customer apna khata khud bhi likhta hai
Wo aap ko parakhne nahin baitha, wo sab se acha dene wala hai. Dono kitabein muqarrar din par total se nahin, tareekh se milayein aur ghalti theek karein.

Jo customer apna khata khud likhta hai wo aap ko pakarne nahin baitha. Wo aap ka sab se aasan customer hai, bashart-e-keh dono kitabein muqarrar din par milayi jayein, total par behes na ho. Milan tareekh se tareekh karein, raqam se raqam nahin, aur jis taraf ghalti nikle usay theek karein.
Wo aadmi jis ki jeb mein apni copy hai
Wo counter par jeb se choti diary nikalta hai. Kabhi poora register hota hai, kabhi school ki copy ka aakhri hissa, kabhi phone par likha hua note. Wo aik number parhta hai jo aap ka number nahin, aur phir aap ki taraf dekhta hai.
Us lamhe zyadatar dukandaron ko aik hi ehsaas hota hai, aur wo acha ehsaas nahin hota. Yeh be-aitmadi lagta hai. Yeh aisa lagta hai jaise aap ki likhai ka imtihan sab ke samne wo aadmi le raha ho jo chalees rupay ki patti leta hai.
Yeh ehsaas rakh dein, kyunki ise pakre rakha to yeh paisa kharch karwayega. Jo customer apna record rakhta hai wo aksar aap ke poore khate ka sab se acha dene wala hota hai. Use pata hota hai ke us par kitna hai. Total sun kar wo chaunkta nahin. Khata barhne par wo ghayab nahin hota, kyunki wo use barhta hua dekhta raha hai aur us ke liye soch raha hota hai.
Masla kabhi wo nahin hota. Masla yeh hai ke do logon ki likhi hui do kitabein hamesha alag nikleti hain, aur dono mein se kisi ke pas yeh dhoondne ka tareeqa nahin ke farq kahan hai.
Wo kyun likhta hai, aur is se kya pata chalta hai
Aadmi apna khata teen wajah se likhta hai, aur teenon ka bartao thora alag hota hai.
Customer apni kitab teen wajah se rakhta hai
- 1Wo paison mein aadatan mohtat haiWo har jagah sab likhta hai. Aap ki dukan koi khaas nahin. Yehi sab se acha dene wala hai.
- 2Khata use thora darata haiWo number aap ke batane se pehle jaanna chahta hai, taake chaunke nahin.
- 3Aik baar kuch ghalat hua thaKoi adaigi gum hui ya total achanak barha. Wo bhoola nahin. Behes nahin, milan barhayein.
Pehli do khushkhabri hain. Teesri aik ishara hai aur ise jald pehchanna chahiye. Jo customer kisi khaas waqiye ke baad apna record rakhne laga ho wo aap ko bata raha hai ke aik baar kuch ghalat hua tha aur wo bhoola nahin. Aisi soorat mein ilaj yeh nahin ke behes behtar ki jaye. Ilaj yeh hai ke milan itna aasan aur itna baqaida kar dein ke wo yaad hi be-asar ho jaye.
Wajah koi bhi ho, jawab aik hi hai aur foran hona chahiye: is ka khair-maqdam karein. Bol kar kahein ke aap ko khushi hai ke wo likhta hai, is se dono ka kaam aasan hota hai, aur aap chahte hain ke dono kitabein har baar aik muqarrar din par milayi jayein. Yeh aik jumla shak wale lamhe ko kaam ka bandobast bana deta hai, aur is ka kharcha kuch nahin.
Do sachi kitabein kahan alag hoti hain
Tqareeban koi dhoka nahin kar raha hota. Do mohtat log paanch aam wajah se alag total nikalte hain, aur yeh paanch jaan lena hi asal hunar hai.
Do sachi kitabein kahan alag hoti hain
- He wrote it the evening it happened; you wrote it two days later
- He wrote what he paid; you wrote what was left
- A busy counter, and it went out unwritten by anybody
- A return or a swap, written once on one side and twice on the other
- Two people writing in your book, or one of them not writing at all
- A rounded bill or a quiet favour that was never said out loud
Likhne ki tareekh. Us ne hafte ki shaam maal liya aur aap ne peer ki subah likha jab aap pichla kaam poora kar rahe the. Dono entriyan durust hain aur do alag hafton mein baithi hain, is liye hafte ke hisab se milan bilkul isi raqam ka farq dikhayega.
Aadhi adaigi. Us ne Rs 4,200 ke bill par Rs 3,000 diye. Us ne likha "diye 3,000". Aap ne baqi raqam likhi. Do durust entriyan, aur dono kitabein alag nazar aati hain.
Wo jo likha hi nahin gaya. Counter par koi aur khara tha, dukan bhari hui thi, aur maal bina likhe chala gaya. Yeh sab se aam wajah hai aur yeh wo udhaar hai jo likhna bhool jate hain, jo dukan ka masla hai, us aadmi ka nahin.
Wapsi aur tabdeeli. Wo aik cheez wapas laya aur doosri le gaya. Aap ne farq daal diya; us ne dono cheezein alag alag likhin, ya koi bhi nahin likhi.
Aap ki kitab par do hath. Aap ke mulazim ne aik baar likha aur aap ne band karte waqt dobara likh diya, ya mulazim ne likha hi nahin. Jahan aik khata aik se zyada log likhte hon wahan yeh baar baar hota hai, aur is ke liye do logon ke aik hi khata likhne ka tareeqa tay hona chahiye.
Ghaur karein ke paanch mein se chaar aap ke pehlu ki hain, us ki nahin. Baat yahin se shuru karna imandari hai, aur yahin se shuru karne par baat cheet chhoti ho jati hai.
Aik chhati wajah bhi hai jo asal mein ikhtilaf hai hi nahin, aur yeh logon ko chakma deti hai kyunki dono kitabein sachi hoti hain. Wo yeh ginta hai jo le gaya; aap wo ginte hain jo aap ne lagaya. Agar aap ne bill neeche kar diya, koi choti cheez sath daal di, ya use wo rate diya jo sab ko nahin dete, to us ki kitab par shelf ka rate hoga aur aap ki par wo jo aap ne likha. Aisi baatein usi waqt bol dein. Jis riayat ka zikr na ho wo baad mein aise farq mein badal jati hai jo ghalti lagta hai.
Aaj se apna digital khata shuru karein
Shuru karna free hai. Offline bhi chalta hai. English, Roman Urdu aur Hinglish. Aap ke customers ki app hamesha free.
Milan tareekh se karein, total se kabhi nahin
Yeh raha tareeqa, aur poora mazmoon isi aik hisse mein hai.
Total par larne wale do aadmi kahin nahin pohanchte, kyunki total aik akela number hai jis ki sau wajuhat ho sakti hain. Tareekhein milane wale do aadmi farq chaar minute mein pakar lete hain, har baar.
Mahine mein aik baar, counter par paanch minute
- 1Us aakhri tareekh se shuru karein jis par dono muttafiq hainWohi line aap ki hifazat hai. Us se pehle ka kuch dobara nahin khulta.
- 2Har entry parhein: tareekh, raqam, kis cheez kiWo apni kitab par nishan lagata jaye. Apni kitab us ke hath mein na dein.
- 3Jo us ke pas ho aur aap ke pas nahin, wahan ruk jayein"Yeh mere pas nahin, aap batayein kya thi" har behes se behtar hai, das second lagte hain.
- 4Aakhri number dono bol kar kaheinAaj ki tareekh ke sath likhein ke tay ho gaya. Asal mein yehi line banai ja rahi thi.
Us aakhri tareekh se shuru karein jis par dono muttafiq hain. Wohi aap ki lakeer hai, aur wohi aap ko har baar barson purani baat kholne se bachati hai. Us tareekh se aage har entry tarteeb se parhein: tareekh, raqam, aur kis cheez ki thi. Use apni kitab par sath sath nishan lagane dein.
Har line par teen mein se aik baat hoti hai. Ya wo mil jati hai aur dono aage barh jate hain. Ya wo aap ki kitab mein hai aur us ki mein nahin, to aap bata dete hain ke kis cheez ki thi aur wo likh leta hai. Ya wo us ki kitab mein hai aur aap ki mein nahin, aur yahan ruk kar sanjeedgi se sunna chahiye, kyunki asal baat yehi hai.
Jis entry ki wajah aap nahin bata sakte us ki himayat na karein. "Yeh meri kitab mein nahin, aap batayein kis cheez ki thi" kisi bhi behes se kahin mazboot jumla hai, aur is mein das second lagte hain.
Aakhir mein dono aakhri number bol kar kahein, aur dono aaj ki tareekh ke sath likhein ke yeh tay ho gaya. Asal mein aap yehi line bana rahe hain. Agli baar milan wahin se shuru hoga aur us se pehle ka kuch bhi dobara nahin khulega.
Jab us ki kitab sahi ho aur aap ki ghalat
Aisa hoga zaroor, aur is ka bartao aage sab kuch tay karta hai.
Us ke pas chaudah tareekh ki adaigi hai jo aap ke pas nahin. Use yaad hai ke us ne aap ke mulazim ko di thi. Mulazim ko yaad nahin. Kahin likha nahin.
Maan lein. Saaf keh dein, us ke samne apni kitab durust karein, aur us ka shukriya ada karein ke wo apna record rakhta hai. Aap wo raqam kho denge jis par shayad behes jeet jate, aur aisa customer bacha lenge jise ab pata hai ke aap ki kitab imandar hai aur ehtiyat ka faida hota hai.
Doosra raasta wo larai hai jo aap jeet hi nahin sakte. Aap yeh sabit nahin kar sakte ke adaigi hui hi nahin, to aap sirf itna kar sakte hain ke use jhoota keh dein, apni dukan mein, jo bhi khara ho us ke samne. Aap sahi bhi hon to aap ne Rs 2,000 bachane ke liye aik customer kharch kar diya.
Phir waqiye ke bajaye wajah theek karein. Agar paisa us waqt aaya jab aap wahan nahin the, to yeh aap ki dukan ke paisa lene ke tareeqe mein sooraakh hai, aur yehi jhagra agli baar kisi aur ke sath hoga. Har adaigi par likhi hui parchi, ya naqdi milte hi entry, ise hamesha ke liye band kar deti hai.
Agar aap ko waqai lagta hai ke wo ghalat hai aur raqam bari hai, to beech ka raasta hai jo dono ki izzat rakhta hai: us aik line ko khula chhor dein, dono use tareekh ke sath mutnaza likh lein, aur dono ke theek se dekh lene ke baad tay karein. Likhi hui mutnaza line jise thanday dil se dobara dekha jaye, bhare hue counter par ki gayi larai se bilkul alag cheez hai.
Milan kisi din par rakhein, mood par nahin
Zyadatar dukanein yeh ghalti karti hain ke milan sirf us waqt karti hain jab jhagra ho. Phir milan khud ilzam lagta hai, aur dono aadmi larne ke liye tayyar aate hain.
Us ke bajaye din tay kar lein. Mahine ki pehli tareekh, wo din jab us ki apni aamdani aati hai, ya wo din jab wo aksar khata kam karta hai. Har baar wohi din, koi hangama nahin, counter par paanch minute, aur dono kitabein tay shuda.
Mahana milan ka aik aur faida hai jo durustagi se bhi bara hai. Yeh khata us ki nazar mein rakhta hai. Jo aadmi apna number har mahine dekhta hai wo use us haad tak kam hi barhne deta hai jo us ke bas se bahar ho, aur jo kabhi nahin dekhta wo total sun kar waqai chaunk jata hai. Wahi chaunk zyadatar doobe hue paisay ki jar hai, aur isi wajah se har purane customer ko us ka khata dikhana chahiye, chahe wo poochay ya na poochay.
Use us ki copy se behtar cheez dein
Yahan dukandar chook jate hain. Jo customer apna khata likhta hai us ne aap ko saaf bata diya hai ke use kya chahiye: yeh jaanna ke wo kahan khara hai, aap se pooche baghair.
To wohi de dein, aur us ki copy dushman ke bajaye ghair zaroori ban jayegi.
Sab se saada shakal yeh hai ke har khareedari par parchi aur mahine mein aik baar poora hisab. Is mein aik minute lagta hai aur us ki diary ki wajah hi khatam ho jati hai. Behtar shakal yeh hai ke wo khud dekh sake, aur Wasoolo ka customer wala hissa yehi karta hai: use har entry apni tareekh aur chalte hue khate ke sath apne phone par nazar aati hai, aap hi ki kitab se, bina phone kiye aur bina pehli tareekh ka intezar kiye. Do kitabein aik kitab ban jati hain jise dono parh rahe hote hain.
Aur asal manzil yehi hai. Milan jeetna nahin. Milan khatam kar dena, taake paison mein mohtat aadmi wo customer ban jaye jis ke peechhe kabhi bhagna na pare aur jis se kabhi behes na ho. Adaigi ho chuki hai wale jhagre us waqt shuru hi nahin ho sakte jab dono aik hi safha dekh rahe hon.
Wo mere se kam total parhta hai. Pehla jumla kya ho?
"Chalein us aakhri tareekh se shuru karte hain jis par hum dono muttafiq hain." Total par kabhi behes na karein. Tareekhein milane se farq minton mein milta hai, total se kabhi nahin.
Us ki copy dekhne ko maangna bura to nahin?
Nahin, agar usi jumle mein apni bhi pesh karein. "Aap apni dikhayein, main usi tareekh se apni parh deta hoon" barabar ka sauda hai aur is par koi aitraz nahin kar sakta.
Agar wo milan se inkar kare aur sirf apne number par ara rahe?
To farq ko tareekh ke sath mutnaza likh lein aur kaam jari rakhein. Jo milan nahin karna chahta wo sach nahin dhoond raha, aur us ka faisla hone tak naya maal rok dena chahiye.
Mere na hone par mulazim paisa le leta hai. Yeh kaise rukega?
Har adaigi usi lamhe likhi jaye jab hath mein aaye, aur customer ko parchi mile. Bina record ke liya gaya paisa in tqareeban tamam ikhtilafat ki jar hai.
Kya use apni kitab par likhne doon?
Nahin. Aik kitab, aik hath. Aap itna kar sakte hain ke wo aap ko likhte hue dekhe aur jane se pehle aap use parh kar suna dein.
Wo aik purane waqiye ke baad se apna record rakh raha hai. Us baat ka zikr karoon?
Nahin. Aane wala waqt theek karein. Mahana milan aur nazar aane wala khata us purani baat ko be-asar kar dete hain, aur zikr karne se wo taza ho jati hai.